Last updated: 23 March 2026
This Privacy Policy explains how Local Rebate ("we", "us", "our") collects, uses, and protects your personal data when you use our website (the "Site"). We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).
The data controller responsible for your personal data is:
You can verify our registration on the ICO register.
When you submit an enquiry through our form, we collect the following personal information:
We also automatically collect certain technical data when you visit our Site, including:
We use your personal information for the following purposes:
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| To match you with solar panel installers in your area and share your details so they can provide quotes | Consent (Article 6(1)(a)) |
| To contact you by phone, email, or SMS regarding your enquiry | Consent (Article 6(1)(a)) and PECR Regulation 22 |
| To improve our services and website performance | Legitimate interests (Article 6(1)(f)) |
| To measure the effectiveness of our advertising | Consent (cookie consent) |
| To comply with legal obligations | Legal obligation (Article 6(1)(c)) |
By submitting the enquiry form on our Site, you provide your explicit consent to:
This consent is given freely, and you may withdraw it at any time by contacting us at admin@localrebate.org. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
In accordance with PECR, we will not send you unsolicited marketing communications unless you have given your prior consent. You can opt out of marketing at any time by contacting us or using the unsubscribe link in any email.
We share your personal information with the following categories of recipients:
We do not sell your personal data to unrelated third parties for their own marketing purposes.
Some of our technology service providers (such as Google and Meta) may process your data outside of the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO, to protect your personal data in accordance with UK GDPR.
Our Site uses cookies and similar tracking technologies. In accordance with PECR, we obtain your consent before placing non-essential cookies on your device.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| Meta Pixel (Facebook) | Measures the effectiveness of our advertising on Facebook and Instagram | Marketing / Analytics | Up to 90 days |
| Session cookies | Ensure the website functions correctly | Strictly necessary | Session |
| UTM parameters | Track which advertising campaign brought you to the Site | Analytics | Session |
You can control and delete cookies through your browser settings. Disabling non-essential cookies will not affect the core functionality of the Site. For more information about cookies, visit allaboutcookies.org.
We retain your personal information for up to 12 months from the date of collection, after which it is securely deleted. Solar installers we share your data with have their own retention policies, which they are required to communicate to you directly.
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us at admin@localrebate.org. We will respond to your request within one month, as required by UK GDPR.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or misuse. These measures include encryption of data in transit (SSL/TLS) and restricted access to personal data on a need-to-know basis. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. The most current version will always be available on this page with an updated date at the top. Where changes are significant, we will take reasonable steps to inform you.
If you have any questions about this Privacy Policy or how we handle your data, please contact us: